WE ARE HIRING! WE ARE LOOKING FOR AN OPERATIONS COORDINATOR TO JOIN THE NOTTS SPORT TEAM
Notts Sport is looking for an Operations Coordinator to join our Operations team to cover maternity leave for a 12 month period. This will be an ideal role for someone with good all-round people, office and administration skills.
We are looking for an experienced coordinator who is highly organised with great communication skills. The Operations Department is responsible for all operational and logistical activity from production & stock availability to quality & delivery both domestically and overseas. The role is key to providing a seamless pre & post sale processing and customer experience.
Responsible to: Finance Director
Hours of work: 9.00am– 5.00pm
Job Type: Temporary 12 month
Days of work: Monday to Friday
Specific Duties:
Manage sales order process from start to completion
Ensure correct pricing is in place
Check internal order request forms for all domestic and overseas orders
Manage the reservation of sales orders, handling and communicating issues as appropriate
Liaise with customers, external suppliers, finance, and sales team to ensure all orders are processed correctly
Liaise with external suppliers & customers to update and agree on production lead times, delivery dates and carriage costs
Raise purchase orders to suppliers
Create & distribute customs documents where necessary
Actively monitor stock levels and due dates against delivery dates
Ensure back orders are fulfilled, allocating stock where necessary and updating order book
Coordinate despatch of goods with external suppliers
Ensure orders are met on time and in full
Answering telephone and dealing with enquiries
Deal directly & promptly with internal/external enquiries ensuring queries are resolved or appropriately escalated
Checking & authorisation of supplier invoices
Provide quality service/proactive customer support
Provide commentary during the Ops/Finance weekly meets as to the state of the order book
Key Requirements:
Ability to work autonomously
Ability to work closely as part of a team in a busy open plan office
Ability to prioritise workload
Ability to work well under pressure and to deadlines
Self-motivation, determination, and initiative
Ability to multitask
Confident telephone manner
Customer centric
Committed to delivering results
Effective organisation and time management skills
Bright, enthusiastic and an excellent communicator
Good business sense and a professional manner
Hands-on can-do attitude
Detail-oriented with strong analytical and problem-solving skills
Preferred experience:
Sage
Computer literate (MS Office,etc)
Experience as an Operations Administrator or in a similar position would be an advantage
The company:
Notts Sport is the leading specialist in designing, advising upon and supplying artificial surfacing systems for sport, play and leisure. The company has over 36 years’ experience in providing non-turf technology for cricket, tennis, hockey and football as well as children’s play and multi-use games areas.
Committed to providing effective and innovative design solutions, Notts Sport has built up an impressive client portfolio, working with local authorities, schools, clubs and national and regional sports bodies such as England Hockey and the England Cricket Board.
To apply please email your current CV to rebeccaw@nottssport.com and outline your experience and skills that are suited to this position. Closing date 28th February 2022